Well, you read my encounter with Comcast. And now, the other side of the story. Well, the story didn’t change but I got a note from Edith that made me feel better.
What’s 99? The number of times I wanted to pull a Waffles. It was tempting. I am pretty good at shots and there were a ton of opening. Not doing so left me on the moral high ground. So, when I got the email from the person who’d done me favors and showed follow through in the process, I sent her both online sessions where I remained a gentlemen.
I am not saying, I won’t blast away like a Bostonian somewhere down the road. And, enjoy the process.
But this time being Mr. Nice worked out.
Good morning Mr. Prevo,
I would like to apologize for the inconvenience you went through. I am checking with the refund department to make sure you receive your refund. I also reviewed your account and its showing that you are paying $ 21.99 for cable and $19.99 for internet. Once the promotion for the internet ends, I will extend it for an additional six months and give you a $10.00 off your cable service. This is the least we can do for your inconvenience and frustration.
Good guys +1
P.S. If you are a Comcast customer, write down that email address I put in the other post.