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Fair Play

Well, you read my encounter with Comcast.  And now, the other side of the story.  Well, the story didn’t change but I got a note from Edith that made me feel better.

99

What’s 99?  The number of times I wanted to pull a Waffles. It was tempting.  I am pretty good at shots and there were a ton of opening.  Not doing so left me on the moral high ground.  So, when I got the email from the person who’d done me favors and showed follow through in the process, I sent her both online sessions where I remained a gentlemen.

I am not saying, I won’t blast away like a Bostonian somewhere down the road.  And, enjoy the process.

But this time being Mr. Nice worked out.

Good morning Mr. Prevo,

I would like to apologize for the inconvenience you went through. I am checking with the refund department to make sure you receive your refund.  I also reviewed your account and its showing that you are paying $ 21.99 for cable and $19.99 for internet. Once the promotion for the internet ends, I will extend it for an additional six months and give you a $10.00 off your cable service. This is the least we can do for your inconvenience and frustration.

Good guys +1

P.S.  If you are a Comcast customer, write down that email address I put in the other post.

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  1. Very Josie
    July 28th, 2011 at 18:46 | #1

    Nice getting the special rate but no where does she say the problems are all fixed.

  2. Very Josie
    July 28th, 2011 at 18:47 | #2

    Damn, I gotta change that picture.

  3. July 29th, 2011 at 16:21 | #3

    Yeah, pasty looking. So quit bitching about it here and go do it, lazy.

    I think you might get cast in “Revenge of the Zombies” though. Keep it in mind.

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